Terms and Conditions

Product Disclaimer

Brewch is organic and natural food grade flavoring made from Generally Recognized as Safe Compounds (GRAS). In no event shall our company be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.

Use of Our Product

All content and technical data that appears on Brewch.com is verified as far as possible. However, use of information obtained from Brewch.com is at your own risk. Brewch.com, its owners, affiliates, partners and contributing authors cannot be held responsible for any damage or problems that arise from using the information on this site including recipes posted.

Occasionally, the site will link to other web sites, over whose content we have no control. Therefore Brewch.com can accept no liability for the content found on these linked sites, or sites that contain reference to our flavorings. However, we will remove links to material that we feel is inappropriate.

Payment, Pricing & Promotions

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

We accept Visa, Master Card, American Express, Discover and Paypal.

Brewch runs current promotions and sends out discount codes randomly from time to time. These promotions and codes are subject to cancel at any time for any reason without future notice.

Returns & Replacements

We strive for 100% satisfaction. Unfortunately we cannot accept returns of our flavoring and loose tea products. If you have a problem with a Brewch product that you purchased from our website, please log in to your account on our website and contact us by submitting a support ticket from your account.

If you receive a damaged product or the wrong item, we will replace it free of charge.

Unfortunately, we cannot refund your purchase due to preference or taste. In the case that you receive a flavor that you do not like, please submit a request for support from your account on our website and at our discretion we will handle your needs. In most cases we will be happy to send a replacement flavor from our selection.

Shipping, Tracking & Delivery

For domestic shipping, you can use USPS, UPS, or Freight. We use UPS and DHL for international shipping. You can obtain tracking information through your account on Brewch.com

Please allow us 72 hours before inquiring about the status of your order. Our team processes most orders the same day or the following day. Brewch is closed weekends and major US holidays. We process orders received on these days the following business day.

Backordered items can take up to 2 weeks to process. We will send notification to you if one of your items is backordered. Therefore, please ensure your account information is accurate.

Privacy

We will not display your email address or any other personal identifying information on our site. We will not, under any circumstances, distribute your personal information to any third party organization.

Once you have registered as a customer on our site, we will only use your email address to send our newsletters and/or correspondence related to your order.

Use of the Site

The blog and product commenting facilities on this site are expressly for posting and answering product related comments. You may not use those facilities to distribute spam, advertisements, or similar messages. We have the right to remove or modify any posts that we feel violate our policies, whether stated, implied or otherwise.

Copyright

Any information provided on this web site is protected under a copyright held by Brewch.com. Generally, if you wish to reproduce information on the site for personal and non-commercial usage, we can grant permission as long as you clearly indicate the original source and copyright.

Customers are welcome to use the Brewch logo, abbreviation (BRW), and name when reviewing flavors, promoting their recipes that include Brewch, and for advertising Brewch according to terms of distribution.

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Brewch., Copyright ©2019, ALL RIGHTS RESERVED.

All rights not expressly granted herein are reserved. Furthermore, any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties

Contacting Brewch

If you have any questions about the above terms and conditions, or encounter any difficulties in using this site,
please email hello (at) Brewch.com